State Farm® Insurance Agent Mike Coleman
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Robin Catrett
July 19, 2024
"Wonderful customer service. Mike and all the ladies will take good care of you."
"Robin, thank you so much for your kind words. We appreciate you and your family."
Jessica Griffin
January 29, 2024
"On January 23 after two phone calls to State Farm to see why I have a late penalty when I have AUTOMATIC payments set up the lady at the office hung up in my face. I called and had a representative from Wells Fargo on the line directly with State Farm to try and resolve the issue. Basically State Farm and Wells Fargo went back and forth. Still nothing got solved. I call back to speak to the owner of State Farm Mike Coleman the only thing he suggested was I find another insurance company When I have been a loyal customer for 8 years and I have never had a complaint or issue. Then Mike proceeded to say it would be in my best interest to find another insurance company and hung up the phone in my face as I was talking. How am I been punished for having automated payments this is after State Farm told me they have a new system. If your team tried to help why was I still charged a LATE fee and I have auto payments. You and your team are very unprofessional. Even the lady from Wells Fargo told me I was being belittle by you and your staff, she even had to stop and correct your employee as to what my name was!!!! You never got the issue resolved and never got to hear my side of the story. You did the exact same thing they did. And for my coworkers yelling they got upset because of the way you where trying to handle me. I am now doing business with another State Farm agent. Now have a blessed day"
"Ms. Griffin, you left out the part where my team attempted to assist you multiple times, advising you on what to do and how you talked over them and were very argumentative with them when all they were trying to do was help. As for the hang up, that was at the point in our conversation where you and a co-worker were yelling disparaging remarks over the phone and I don't listen to that sort of abuse."
Kim Crist
January 22, 2024
"Mike and his team are AWESOME! Helped me get towed and paid in a matter of minutes!!! Thank you to our small town GOOD NEIGHBOR!!!"
"Thank you for those kind words, Kim. We appreciate the opportunity to serve you and your family."
William Ballard
January 10, 2024
"I’m proud to have Mike, Jayme & the rest of the crew at State Farm taking care of my insurance needs. I recently chose the wrong glass company to replace a windshield which resulted in a second windshield having to be installed. Being frustrated I was ready to throw in the towel but they stepped in & took care of the whole thing. There is no one else that I trust to handle my auto & homeowners insurance. Not only good neighbors but good friends."
"William, thanks so much for the kind words. We are happy we were able to get your situation resolved to your satisfaction. We appreciate your business."
David Zheng
June 27, 2023
"My family and I've been with Mr. Colemam and his team for as long as I can remember since living here in good ole Clay County. The service for my plans and my questions are always answered and the staff here are kind. They always went above and beyond for me and their customers on the phone when I need assistance. I recently bought a new car out of State and they managed to get everything setup for me as soon as possible and I couldn't appreciate them enough! For their service and my family's business with them for over 20 years I was more than happy to drive back down here and get my State Farm insurance swapped back to this location! Thanks as always everyone! -David"
"David, thank you so much for the kind words. It has been a pleasure serving you and your family over the years."
Crystal Hobbs
June 9, 2023
"I have always used Mike Coleman State Farm for my insurance and a car loan. They have always been very helpful and quick to respond."
"Thank you, Crystal, for such a positive review! We have always enjoyed working with you and your family."
Kayla Coleman
June 8, 2023
"Mike and his staff are extremely helpful in all of your insurance needs! They are always friendly and are some of the nicest people you will ever meet! Exceptional customer service! We love everyone at State Farm!"
"Kayla, thank you so much for the kind words! We enjoy working with you and your family!"
Ashley East
June 8, 2023
"They are fantastic! Saved us tons of money on car insurance! So friendly and professional! Definitely recommend them!"
"Thank you, Ashley! We certainly appreciate your kind words and are glad we were able to improve your financial position!!"
Robin Smith
May 22, 2023
"I've used this place before and my mom n sister still use them and they love them"
"Thank you so much for the kind words. We appreciate you and your family. Thanks for giving us the opportunity to serve."
Ronnie Denney
April 30, 2023
"Great ,very friendly, and helpful."
"Thank you for the review. We’d love to know what we could improve to get that 5th star. "
Josh Ivy
November 13, 2022
"Great folks! ! Best insurance around. I recommend!"
"Josh, thanks for the review! We appreciate you!"
Stephanie Shaddix
October 10, 2022
"Everyone with Mike Coleman at State Farm have always went above and beyond all expectations. They have always done the best they could to help me and my family for over 30 years."
"Thank you, Stephanie! It has been our pleasure to have y’all as customers!"
Blue And White
October 5, 2022
"Such a great office & team! Glad they are a part of our community!"
"Thanks! We are glad to be able to serve people who cook as good as y'all do!!"
Alissa Smith
October 5, 2022
"State Farm had provided me with the best insurance rates and coverage. Mike and his crew set me up with the best life insurance policy that would accommodate to my life incase of a premature death. A big Thanks to Mike and his AMAZING crew!"
"Thanks, Alissa! We are delighted to work with you and your family."
Clarence Dawson
July 14, 2022
"Very accurate and acceptable service"
"We appreciate you allowing us to assist you. Thank you for your business."
Jeff Luker
June 5, 2022
"Mike and his team at State Farm have always gone above and beyond to help me with any insurance needs that I may have. They are the best!!"
"Thanks, Jeff! Our goal is your complete satisfaction with our agency!"
Ashland TaxPros
May 23, 2022
"Mike and his team go above and beyond. They are prompt to respond to our needs. They certainly save us on insurance costs and that is a real nice feature!! Professional people who make you feel like more than just a name on an account."
"Thanks for the accolades! We appreciate y’all."
michael nash
August 22, 2021
"Employees were very helpful and took care of my concerns and needed immediately."
"Thank you, Michael! We appreciate the opportunity to help you."
Dead Wolf
August 20, 2021
"Great service, friendly and extremely helpful staff"
"Thanks! Glad we could help!"
MICHAEL LUKER
July 22, 2021
"Mike.everything has been great.no complaints whatsorvever! I am joining the gym in Anniston and I need that 40 mpg I get in my MIATA. AND I NEEDED MORE COVERAGE ON MY MIata. LIBERTY MUTAL HAD A PROGRAM THAT BETTER FITS MY NEEDS(I THINK)...............I A;WAYS SAY A QUICK PRAYER BEFORE ANY MAJOR DESCISION!.................WE'LL SEE HOW THIS WORKS, YOUR AGENCY WAS I-1 in all aspects. .....may be back?"
"Thanks, Michael. We'd love to compare what you have. You've been with us a long time and I feel sure we can provide what you need."
PHade_ghost
April 27, 2021
"Professional"
"Thanks for the input! We appreciate you taking time to leave a review. What can we do differently to ear that 5th star?"
Lisa Watson
February 9, 2021
"Positive experiences with this Agent and State Farm. Highly recommend checking in with them on all your insurance needs. The staff is pleasant, personable, professional and knowledgeable. Money saved on everything. Outstanding customer service."
"Lisa, thanks for the kind words. We strive to be your first and best choice for all your insurance needs and we are glad we met your expectations."
Patricia Wilson
February 9, 2021
"Mike Coleman and his staff have always been great to work with when it comes to claims or anything you may need them to do. They are professional and on top of things. We have always had a good experience working with them. Mike Coleman Insurance is by far the best insurance company around."
"Thank you! We try hard to exceed your expectations and are glad to have you as a customer."
Chris Armstrong
February 9, 2021
"I've honestly never had a complaint with them . Insurance with State Farm for 40 years. But Mr Mike is a great person and has a great group of people working with him ."
"Thank you, Wanda! We're glad to know we've been helpful with your insurance needs. We appreciate you!"
Michelle Wilson
February 9, 2021
"Always great service. Everyone is friendly and very quick to help with all your insurance needs."
"Thank you, Shelly! We love to hear from great customers like you!"